Order Cancellation and Refund Policy:
Since our website offers a wide range of Himalayan products; e.g. processed food products, dry herbs, local art and crafts, seeds and planting material of culinary herbs and horticulture crops, so we do not provide refunds after the product is sold. Please make sure that you have carefully read product description before purchasing any product.
Once the order is dispatched from the store/ stock no claim for the refund will be accepted, but we provide an opportunity to our valuable customers to cancel their order within 24 hours from the order-booking time. In such conditions, we refund the balance amount to our valuable customers after deducting the order-booking charges, which will be 6% of total ordering amount.
For more information on order cancellation and refund policy you may contact us on info@alakh.org OR call us.
This document was last updated on January , 2021